Frequently Asked Questions
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Q: Are you local?
A: Yes. While Floor Coverings International is recognized as the highest rated flooring group in the United States, each branch is locally owned and operated. Our Northern Arizona team lives and works in the same communities we serve.Q: Do you work with other contractors?
A: Yes. We work with other trades on more complex remodels and can recommend other trades if you need them.Q: What areas do you serve outside Flagstaff?
A: Floor Coverings International serves Flagstaff and the surrounding Northern Arizona communities. Travel distance, project size, and scheduling can affect availability, so contact us with your project address and we will confirm that we can bring our free in-home consultation to you.Q: How do I get started with a flooring or custom tile project?
A: Contact us to schedule a free in-home consultation, or stop by our showroom. We will talk through your goals, show you materials, and give you design guidance. From there we will review your project requirements and move toward an estimate and installation. -
Do you have a showroom?
Yes. We have over 5,000 square feet of showroom with the latest and best materials, curated for Northern AZ. It is one of the largest showrooms in Northern AZ. Prefer to start at home? We also offer free in-home visits.Will you help with designs and color selections?
Yes. Unlike the big box stores, we have an experienced staff to help you select the “just right” materials, styles, and colors. We can do this at our showroom or during a free in-home consultation, where you can see samples in your own lighting.Do you help customers compare brands and product quality?
Yes. We walk you through the construction, warranties, maintenance needs, and performance of the products you are considering so you know exactly what you are buying.Can I see flooring samples before making a decision?
Yes. You can compare samples in person at our showroom, or we can bring samples to your home during a free in-home consultation. Seeing them next to your cabinets, walls, and furniture in your own lighting makes it much easier to judge color, texture, and finish.What should I bring when visiting your showroom?
Photos of your space, rough room measurements, inspiration images, and any samples of paint, cabinets, countertops, or existing finishes. A general budget and your preferred timeframe are also helpful. If you would rather not gather everything, we can come to you for a free in-home visit instead. -
What flooring is best for pets and children?
For busy households, look at scratch resistance, stain resistance, and how easy the floor is to clean. Laminates, luxury vinyl, tile, and the right carpet products can all work well depending on your home. During a free in-home consultation, we can see how your household lives and recommend products to match.What flooring works best with radiant heating?
Tile and stone are often a good fit for radiant heat, and some engineered wood and vinyl products are compatible too. Always check the manufacturer’s temperature limits and installation requirements first.Can you help me choose flooring for a rental property or vacation home?
Yes. We can compare options based on expected traffic, upkeep, appearance, replacement cost, and your budget. These factors matter a lot for rentals and second homes in Northern Arizona. We are happy to visit the property for a free in-home consultation.Do you sell environmentally friendly products?
Yes. We have one of the largest showrooms in Northern AZ and carry some of the most environmentally friendly products available. We feature products that are truly carbon negative, phthalate-free, and hypoallergenic. We also carry eco-friendly options like cork, bamboo, and wool -
Do you have your own installers?
Yes. We are one of the few contractors with experienced in-house installers, so your project is installed correctly with professional expertise and care.Do you provide both flooring and installation?
Yes. You can work with one company for product selection and installation. We will explain the materials, labor, and prep work involved in your project.Do you sell material only?
Yes. You can buy material from us if you have your own installer or want to do it yourself.Do you just do installations?
Yes. Depending on the material, we will install material provided by others.Do I need to remove my existing flooring before installation?
Not always. Some flooring can go over certain existing surfaces if the manufacturer allows it and the surface is properly prepared. In other cases, removal is needed because of height differences, damage, moisture, or an unsuitable subfloor. We can evaluate your existing floors during a free in-home visit.Do you move furniture before installing flooring?
It depends on the project and the items involved. Tell us what needs to be moved during your free in-home consultation, and we will go over who handles what and any added charges.Do I need to leave my home during installation?
Usually not. Many projects can be done while you stay home, though access to some rooms may be limited. Noise, dust, adhesives, and odors can affect comfort, so we will help you plan ahead.Do you repair or prepare subfloors before installing new flooring?
Yes, proper subfloor prep is key to a lasting installation. Depending on the project, that can mean checking for flatness, repairing damaged areas, or removing old adhesive. We will look at your subfloor during the in-home visit and tell you what is needed and how it affects your estimate.Do you install flooring in new construction as well as remodels?
Yes. We handle flooring replacement and renovation, and we can support new construction too. Send us the details of your project and we will confirm the scope and schedule.Do you install flooring for commercial properties?
Yes, please contact us. Tell us about the property’s use, square footage, expected foot traffic, and timeline, and we will recommend the right products and installation approach. -
Do you offer free in-home consultations?
Yes. Floor Coverings International offers free in-home consultations and visits throughout Northern Arizona. We come to you, measure your space, listen to your goals, and bring samples so you can see them in your own lighting. There is no cost and no obligation.Do you offer free flooring estimates?
Yes. Your free in-home consultation includes measurements, product selections, a look at your subfloor, and a review of the installation needs, so your estimate is accurate.How much does new flooring cost in Flagstaff?
Cost depends on the material, square footage, product quality, subfloor condition, removal of old flooring, and how complex the installation is. We can show you options at several price points and put together an estimate based on your choices. Schedule a free in-home consultation to get started.How long does flooring installation take?
It depends on the size of the project, the type of flooring, prep work, and product availability. A single room goes much faster than a whole home. We will go over the schedule with you before work begins. -
What services does IDB Interior Design offer?
We specialize in residential interior design, remodels, and specialty vacation rental design. Our services include space planning, color and material selection, furniture and lighting sourcing, and styling, from concept through installation.What types of projects do you take on?
Primary homes, second homes, remodels of any size, and vacation rentals designed to look stunning and perform well with guests. We work on a single room or an entire property.What makes vacation rental design different?
A great rental needs to photograph beautifully, hold up to frequent guest turnover, and feel memorable enough to earn five-star reviews. We choose durable, easy-care materials and create themed, comfortable spaces that help your listing stand out.What does your design process look like?
Discovery, concept, refinement, procurement, and installation. You will have clear approval points at every stage, and we handle the details in between.How do I get started?
Call 928-310-4479 or email Maggie@IDBinteriorDesign.com. We will schedule a free initial visit or call to learn about your goals, space, and timeline, and to make sure I am the right designer for you.Do you work with clients outside of Flagstaff, AZ?
Yes. We offer virtual design with video consultations, digital design boards, and shopping lists, and we travel for larger projects.How long does a project take?
A single-room furniture refresh typically takes 4 to 8 weeks. A full remodel or vacation rental setup can take 3 to 12 months, depending on scope and lead times for custom items. Your proposal will include a realistic timeline.How much do your services cost?
Fees depend on the size and scope of your project. Paint color consults are a flat fee, 3D rendering services are billed at $175.00 per hour, and product purchases can be percentage-based. Everything is outlined in your proposal before work begins.Is your design fee separate from furnishings and construction?
Yes. Our fee covers our design time and expertise. Furnishings, materials, and labor are billed separately with a transparent breakdown, so there are no surprises.Can you work with my contractor or existing furniture?
Absolutely. We collaborate with architects, builders, and trades, and can recommend trusted professionals if you need them. We are also happy to incorporate pieces you already love. -
Do you do showers?
Yes. We design, select material, and install custom showers with our in-house designer and installation crew. Schedule a free in-home consultation and we will measure your bathroom and talk through your ideas.Can you help me design a walk-in shower?
Yes. We can help you explore tile combinations, niches, accent bands, and patterns, and we will talk through drainage, accessibility, and upkeep for your bathroom layout.Do you install waterproofing systems for custom showers?
Yes. A properly built shower needs a waterproofing system installed to the manufacturer’s requirements and local building codes. We will explain the approach for your project and what is included in your estimate.Do you do backsplashes?
Yes. We design, select material, and install backsplashes with our in-house designer and installation crew. We can bring tile samples to your kitchen during a free in-home visit so you can see them next to your countertops and cabinets.What backsplash tile is best for my kitchen?
It depends on your style, budget, cleaning needs, and your countertops and cabinets. Ceramic, porcelain, glass, and natural stone are all good options, and we will compare the look, care, and installation of each.Can you install bathroom wall tile and floor tile together?
Yes. Matching wall and floor tile gives a bathroom a clean, unified look. We will help you pick colors, textures, and sizes that work together, with slip resistance in mind for the floor.How much does a custom tile shower or backsplash cost?
Price depends on the size, tile choice, layout, prep work, waterproofing, demolition, and how detailed the design is. Custom patterns, niches, and specialty materials can add to the total. We will review the scope and costs with you during your free in-home consultation, before work begins. -
How do I maintain my new flooring?
It depends on the product. Some floors need only regular sweeping and damp mopping, while hardwood, natural stone, carpet, and grout have extra care steps. We will go over the manufacturer’s recommended cleaners and routines for your selection.What flooring is easiest to keep clean?
Many customers find luxury vinyl and porcelain tile the easiest to maintain, though it depends on the room and the product. Carpet, hardwood, and natural stone each have different cleaning needs, and we will compare them with you.Do flooring products come with warranties?
Many do, but coverage varies by product and can depend on installation, care, and use. Ask us for the warranty details on any product you are considering, and whether a separate installation warranty applies.